Privacy Policy

Learn how Exceefy protects your personal data and respects your privacy while using our crypto investment management platform.

Important Information

This privacy policy informs you about the collection, use, and protection of your personal data on our platform.

1. Definitions and Interpretation

This policy applies between you, the user of this website, and the owner of this website. It governs our use of the data collected in relation to your use of the site and its services.

"Account": refers to the collection of personal, payment, and login information used by users to access content and/or communication systems on the site.
"Content": refers to all text, images, graphics, sound, video, software, data compilations or other forms of information displayed or stored on this site.
"Cookie": a small text file placed on your computer when you visit certain parts of the site.
"Data": means all information you submit via the site.
"Service": refers to all services, tools, or information accessible via the site.
"System": refers to any online communication infrastructure made available on the site.
"User": any individual accessing the site who is not employed by the company and acting in a private capacity.
"Website": refers to the site you are currently visiting (e.g., https://exceefy.com/) and its subdomains.

2. Data Collected

Without limitation, the following data may be collected:

2.1 Name, first name;
2.2 Contact information (email);
2.3 IP address, browser type and version, operating system (collected automatically);
2.4 Referring URL, site activity, cookie-related data;
2.5 Email open and interaction data, collected via tracking pixels (see section 10);
2.6 Data required to track your portfolios (read-only API keys, balances, and transactions).

3. Use of Data

3.1 Any personal data submitted will be retained as long as you use our services. Data submitted via communication systems may be stored for up to one year.
3.2 Unless required or permitted by law, your data will not be shared with third parties. This includes partners and subsidiaries.
3.3 All personal data is stored securely in accordance with the Data Protection Act 1998. See section 9 for more information on security.

3.4 We may use your data to provide you with the best possible service. Specifically, it may be used for:

3.4.1 Internal record keeping;
3.4.2 Improving our products and services;
3.4.3 Sending promotional emails you may find interesting;
3.4.4 Market research via email, phone, fax, or postal mail. This information may be used to personalize the site.

4. Third-Party Sites and Services

We may employ third parties for tasks such as payment processing, delivery, marketing, or SEO. These providers will only access the data necessary for their service and must process it in accordance with this policy and applicable law.

5. Change of Ownership or Control

5.1 In the event of a merger, acquisition, or business transfer, user data relevant to the transferred section will also be transferred to the new owner, who may use it according to this policy.
5.2 You will be informed of any data transfer and will have the option to request deletion or continued storage by the previous controller only.

6. Controlling Your Data

6.1 When you provide data, you will have options to restrict its use, including:
6.1.1 Use for direct marketing purposes;
6.1.2 Sharing with third parties.

7. Right to Refuse

7.1 You may access certain parts of the site without providing any data. However, full access to all services may require creating an account or submitting additional data.
7.2 You may also restrict the use of cookies via your browser. See section 10 below.

8. Accessing Your Data

8.1 You may view or modify your personal data at any time through your account. You may also change your marketing preferences.
8.2 You have the right to request a copy of your personal data, subject to a small fee.

9. Security

We implement physical, electronic, and managerial measures to safeguard the data we collect online.

10. Email Tracking Pixels

In accordance with the recommendations of the French data protection authority (CNIL), we inform you that some of the emails we send you contain open-tracking pixels. These trackers allow us, in particular, to know whether an email has been opened and to collect certain technical information related to its consultation.

10.1 Data collected: whether an email has been opened, the date and time it was opened, as well as certain technical information (IP address, device type, and email client).
10.2 Purposes: to measure the open rate of our communications, assess their relevance, and improve the content we send you.
10.3 Opting out: you can disable this tracking by blocking the automatic display of images in your email client, or unsubscribe from our communications at any time using the link provided at the bottom of each email.

11. Changes to This Policy

We reserve the right to change this privacy policy at any time by updating it on the site.

12. Contact Us

For any questions regarding this privacy policy, you can contact us at: contact@exceefy.fr